Refund Policy

30-day money-back guarantee

If you are not satisfied with Job Pilot Pro, you can request a full refund within 30 days of your order date. This applies to both the monthly and the 3-monthly Pro plans, and to your first payment as well as renewals within that 30-day window.

How to request a refund

Refunds are processed through Stripe, our payment processor. To request one, email us at billing@getjobpilot.com with your order details and we will put it right.

• Include the email address you paid with and the date of the charge.
• Tell us whether you want a refund, a cancellation, or both.

Approved refunds are returned to your original payment method. Your bank or card issuer usually takes 3–10 business days to show the money back in your account.

Cancelling your subscription

You can cancel Job Pilot Pro at any time from your account — there is no cancellation fee and no minimum term. Cancelling stops future renewals; you keep Pro access until the end of the period you have already paid for, and your account then returns to the free plan with your data intact. You can also cancel or update your payment details through the link in your Stripe receipt email.

Billing problems and other issues

If you were charged in error, charged twice, or believe something has gone wrong with your billing, contact us and we will put it right. Nothing in this policy affects your statutory consumer rights.